Does TrueCar offer free returns? What's their exchange policy?

What's TrueCar returns and exchanges policy? Can you return in-store? How many days do you have to return items to TrueCar for a full refund? Do I need a receipt to return my item to TrueCar? Do items need to be in new condition?
Returns & exchanges policies rating: 3.0 - 1 ratings

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It looks like TrueCar may not offer free returns & exchanges. See 6,714 brands that do offer free returns & exchanges.
Knoji Staff
140
Posted Jun 19, 2017

We researched this, and it does not look like TrueCar offers free returns currently. You will find the most current information on TrueCar's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Learn more at truecar.com.

Update: we've found 2 more car listings stores that currently offer free returns & exchanges and 177 automotive stores that are offering free returns & exchanges . You can also view all 6,714 stores that offer free returns & exchanges across all categories.

This user rated TrueCar's returns & exchanges policies: 3.0
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About TrueCar

TrueCar is a major car listings company operating the e-commerce site truecar.com. TrueCar sells its products and services in the car listings vertical, offering discounts and promo codes to its customers infrequently. TrueCar has good ratings among shoppers on Knoji, with 23 ratings and an average rating of 3.9 stars. TrueCar scores well compared to other brands in the car listings industry, providing 7 e-commerce features to better serve its customers.

TrueCar's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that TrueCar may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Maybe
It appears that TrueCar may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that TrueCar may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that TrueCar may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that TrueCar may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that TrueCar may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that TrueCar may not offer promo codes currently. Read full answer >>
Sales:
Yes
TrueCar runs a clearance and promotions page on their website. Check the official TrueCar sales page for the latest discounted prices and sales directly from TrueCar Read full answer >>
Black Friday Ad:
Maybe
It appears that TrueCar may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that TrueCar may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Yes
TrueCar offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for TrueCar on their military discounts page. Read full answer >>
Official Coupons Page:
Maybe
It appears that TrueCar may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that TrueCar may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that TrueCar may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that TrueCar may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that TrueCar may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that TrueCar may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that TrueCar may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
TrueCar offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that TrueCar may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Maybe
It appears that TrueCar may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that TrueCar may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that TrueCar may not offer social media pages currently. Read full answer >>
Customer Reviews:
Maybe
It appears that TrueCar may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that TrueCar may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that TrueCar may not accept Afterpay financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
TrueCar offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that TrueCar may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
TrueCar offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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